on 24-10-2022 00:30
When using the help article within the My Virgin Media app for iPhone, the link to download the wifi hotspots profile is incorrect.
The URL of the link is https://www.virginmedia.com/content/dam/virginmedia/dotcom/documents/corporate/ios_wifi_hotspots.mob...
On attempting to install the profile it is actually the APN profile for mobile data rather than containing the wifi network credentials.
This process is separate from using the Connect app and previously worked.
Appreciate any help with this.
on 24-10-2022 09:42
Hey @Ajm2,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having trying to connect to WiFi hotspots, are you a Virgin Media customer at the moment?
If so would you be able to try via the connect app?
Kind Regards,
Steven_L