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Gemspringmexico
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Incoming calls

Morning 

I cant receive incoming calls or text msg 

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Martin_N
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Re: Incoming calls

Hi Gemspringmexico,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue you're having with your Mobile services. 

We are aware of an issue affecting Mobile customer in receiving calls and texts. 

The reference for this fault is: P010831519. Our team is working to get this resolved as soon as possible. 

^Martin