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Incoming calls: number not recognized

Basically I've been having an issue where I can't receive any incoming calls (whenever someone phones me it just says number not recognized). However, I can make outgoing calls, and is definitely the correct number. Have tried in multiple phones all with same issue. Any help would be greatly appreciated

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Re: Incoming calls: number not recognized

Hi Griggysbhoy, 

Thanks for your post and welcome to our community. 

Really sorry you're having an issue with incoming calls, this isn't good. 

Can I ask what device you have? 

How long has this been happening?

Does this happen everywhere? 

Is this the exact error message you get, do any calls go to Voicemail at all? 

Emma_C - Forum Team
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