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Impossible to Cancel Within 14 days - Is it impossible?

I have spent hours trying to cancel a 2nd Sim only. How?

I found a better deal so I  changed my mind as per T&C's within 14 days of reciept.

Think I will cancel both accounts now (if I could) . Please someone help solve this for me?

Using STAC they would charge me £40 early exit fee. Criminal.  Help!

 

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Re: Impossible to Cancel Within 14 days - Is it impossible?

Hi MrJenks,

 

Thanks for posting and welcome to our community 🙂

 

If you have any time left on your current contract over the 14 day period then using a STAC code would give us notice if you wish to end the contract. 

 

In doing so you are liable for any monthly charges for how long the contract would have remained. 

 

Alex_Rm

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