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stuartjl
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If a PAC switch can take 4 days does that include weekends?

on ‎28-11-2020 19:39

PAC number switch supposed to happen 'the following day', but the switching page states it can take four days. I started before midday on Tuesday 24/Nov and assumed it would be complete at the outside by 28/Nov. Do i have to wait until Mon (or Tuesday) before i can complete banking related actions using my mobile as part of the security setup?

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enlli
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Re: If a PAC switch can take 4 days does that include weekends?

on ‎28-11-2020 19:50

It is supposed to happen within 24 hrs 48 hrs tops (unless a weekend) Virgin seem to have problems keeping to the rules at the moment. No doubt they will have a good excuse.

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stuartjl
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Re: If a PAC switch can take 4 days does that include weekends?

on ‎03-12-2020 08:31

I ended up texting 07533016422 and after an interchange with the bot and a real person transfers completed this morning, so all is well.

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