I have 3 mobile phone accounts and a broadband/tv/phone account. I want to move the mobile phones to my media account as Oomph SIM cards and retain numbers. So we can use the family account. The mobiles are in my name and the broadband in my husbands, same address etc. I have been calling virgin for about 2 months now and NOBODY has a clue what to do.
My mother recently moved to a new Oomph plan and was told they would call back to make sure SIM card was on new plan, the mobile shows it is not and again we have called many times and nobody yet has sorted it out.