I registered with the wrong email address

[Bekahlea]

Hi,

I registered with the wrong email address and I am unable to access the verification email.

Is there any way to change this at all?

Thank you.

[Paul_DN]

Hi Bekahlea,

Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to hear you registered with the wrong Email and are now unable to verify your Online Account.

This is something I can help with, I will send you an invite into a private chat, once received please click on the purple envelope to accept.

Regards

Paul.
 

[Paul_DN]

Hi Bekahlea,

Thank you for joining me in a private chat and for clearing security, glad we were able to amend your Email for you, as advised please give it 48 hours before trying to set up your Mobile Online Account.

Please do not hesitate to reach back out if you need any further support.

Regards

Paul.