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I need to change my virgin mobile number

Mandyannellis
Joining in

on ‎12-08-2021 19:16

Hi I have a virgin account but the number I have has been odd for sometime now and people have been getting abusive texts and phone calls from my number but not from me so I need to swap my number for a new one. I'm not sure how to go about it though as online advice only covers swapping from another network etc. Any help would be appreciated

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2 REPLIES 2

enlli
Very Insightful Person
Very Insightful Person

on ‎12-08-2021 19:34

You can change your number by requesting it through 789 from your mobile

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Steven_L
Forum Team
Forum Team

on ‎14-08-2021 08:58

Hey @Mandyannellis,

 

Welcome to the community and thanks for taking the time to post your query here.

 

I can arrange for a mobile number change for you here, if you haven't already had this changed, we would need to confirm a few details via a private message.

 

I will send the private message over in a moment, please reply, if you still need help with this.

 

Regards,

Steven_L

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