New virgin customer here, SIM and PAC code all done and dusted without a hitch....or so I thought.
It appears that my number has transferred ok when I make outgoing calls as far as I'm aware. But incoming calls are not working as expected.
My partner, who has been a virgin customer for a long time, can no longer call me and gets an automated "you have dialled an incorrect number" message when she tries even though the number is 100% correct. I'm concerned that others are experiencing the same and it's frustrating.
If it can't be rectified immediately I will be forced to terminate so would appreciate a response soonest.