Virgin Media Community

[porter214]

i have an iphone 12 on virgin, i have had it before the 5G was released by virgin.

will my phone automatically pick up 5G or do i need to get a new sim card for this to work?

[enlli]

Sadly, 5G has not yet been rolled out to the iPhone 12

[porter214]

what do you mean? i can see they sell iphone 12s with 5g plans

[enlli]

"You can get 5G with a 5G-compatible device. You’ll also need a 5G plan with us and 5G network coverage. You can get 5G on these devices if you buy them from us: Samsung S21, Samsung S21 Ultra, Samsung S21 Plus, Samsung Note 20 Ultra, Oppo Find X2, Samsung S20FE 5G, Oppo Find X2 Neo, Oppo Reno4 Pro, Sony Xperia 5 II, Samsung A32 5G, Samsung A42 5G, Samsung A52 5G, Huawei P40 lite, Oppo Find X2 Lite, Samsung S20, Samsung S20 Plus, Samsung S20 Ultra and Huawei P40 Pro."

When asked about Apple they said coming soon

[teabag]

The iPhone 12 is advertised/sold (at present) as 5g coming soon.  https://www.virginmedia.com/mobile/pay-monthly/apple/iphone-12-pro-max?contractDuration=36&tariffID=...

Scroll to bottom of link to The Legal Stuff - it says:-

5G: 5G compatible device, Freestyle or SIM Only plan and coverage required.

       Download times are based on average 5G download speeds Q3 2019 (at 140Mbps).
       For more details see virginmedia.com/shop/broadband/speeds.html

       Host a group video call in HD: HD compatible device required

       Virgin Media 5G compatibility live date with iPhone 12 series to be confirmed.