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cylu2000
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I have a virgin mobile number and I have just got a new phone, but they are saying that I can’t transfer

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Zoie_P
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Re: I have a virgin mobile number and I have just got a new phone, but they are saying that I can...

Hi @cylu2000,

Thank you for your post and welcome to our forums 👋

Sorry, you are having issues with your new mobile 📱. Could you please give us more info? Are you porting your number from another provider?

Zoie