on 29-07-2022 08:24
I can't sign the pre contract credit document because of human verification
What can I do?
on 29-07-2022 08:55
Not what I meant, recaptcha is stopping me from signing it. Saying it's wrong
on 29-07-2022 09:22
Hi Staceyleaa,
Thank you for your post and welcome to the forums.
Is it possible I could just confirm if this is relating to a mobile or media account please?
Cheers,
Ryan.
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on 29-07-2022 09:24
Mobile
on 29-07-2022 09:28
Okay, what is the issue that is present - I know it's with the reCAPTCHA - but what is it doing? Have you tried loading it through a different device or web browser at all?
on 29-07-2022 09:32
Yes multiple webpages and on pc also on mobile
on 29-07-2022 09:33
Is it possible you could let me know the above please? What is the error you're getting - can you provide a screen shot please?
on 29-07-2022 09:37
Due to privacy reasons they won't let you screenshot, but it says the pictures are wrong when its not wrong
on 29-07-2022 09:45
We don't set the reCAPTCHA, this is from the browser. When did you receive your credit agreement email for the first time, was it today?
