Menu
Reply
Zina04
  • 1
  • 0
  • 0
Joining in
170 Views
Message 1 of 2
Flag for a moderator

I can’t register for my virgin Mobile account

Hi,

When trying to register for a new Virgin Mobile account, after entering my Mobile Number, the next screen asks me to enter digits from my security answer but I have never set one up. 

0 Kudos
Reply
Paul_DN
  • 6.32K
  • 363
  • 659
Forum Team
Forum Team
97 Views
Message 2 of 2
Flag for a moderator

Re: I can’t register for my virgin Mobile account

Hi Zina04,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues trying to register for a new account.

 

Is it a new contract you are trying to get or a online account?

 

The password is the memorable work you would of given when setting the original account up.

 

Regard
 

Paul.

 

0 Kudos
Reply