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GiuliaDG
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I can't register Mobile account

Good morning,

I'm trying to register for a virgin mobile account but it's asking me for the answer to a security question. I haven't set up a security question before plus there is no question on display for me to answer, it's just asking for an answer so I do not know to continue and register.

 

Many thanks. 

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Zak_M
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Re: I can't register Mobile account

Good morning @GiuliaDG 

 

A warm welcome to the forums and thank you for taking the time to post. 

 

I am going to drop you a PM so that I can look into this for you. 

 

Kind regards,

Zak_M

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GiuliaDG
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Re: I can't register Mobile account

Hi @Zak_M, Thank you for your reply.  I've wrote you a PM 

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