Re: I am no longer a customer and yet I still keep getting mobile bills.
I cancelled over the telephone. The mobile sim was part of my Broadband package. I cancelled my Broadband, Telephone and Mobile Sim all at the same time in September 2020 with a leaving date of 29th October 2020.
Welcome back to our Community, sorry that there has been an issue with the mobile side of the account closure. I have located your account from here and I can reassure you that this is something we can help you out with here.
In order to assist you, I'll just need to go through some security so I'll pop you a Private Message. Please look out for the Purple Envelope in the top right of the page and pop me a reply as soon as you can.