Virgin Media Community

[Wilson87]

This has been going on for weeks now and still no help!!! I urgently need 2 replacement SIMs for both mobile phones on my account as both of our services have all been restricted! I have tried for days to contact Virgin using the SMS service and online Chat and got nowhere or not had replies... I should have received the SIMs in the post but have not and urgently need help!!

[Alex_RM]

Hi Wilson87,

I'm sorry to hear you've not been able to get through to us,

I can see my colleague sent you a private message last week, I've popped you over another one if you can please answer that as soon as possible, then I can look into this for you 🙂

Alex_Rm