Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
79 Views
Message 1 of 2
Flag for a moderator

Huawei E5573

Hi,

I have a Huawei E5573 4G mobile WIFI device & over the last week my 2 Virgin sims have stopped connecting to the internet. They both work in my Xiaomi Mi Mix 3 5g phone & I've tried 4 other mobile network sims in the WIFI device & they've all worked so I'm stumped!

0 Kudos
Reply
Highlighted
  • 940
  • 49
  • 88
Forum Team
Forum Team
25 Views
Message 2 of 2
Flag for a moderator

Re: Huawei E5573

Hi robmerone,

 

Welcome to our community forums! 

 

I am really sorry you're having some problems with your Virgin sims. 

 

Have you tried rebooting / factory resetting your WiFi device?  

Are you able to switch from 4G to 3G on your device to see if that works? 

 

Thanks, 

Hetty 

Hetty_R
0 Kudos
Reply