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Re: How to use your Oomph SIM with an existing Virgin Mobile number

Could someone help me I am currently on a virgin customer with a mobile and have been give the new SIM card oomp but want to keep the same number I have now 

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Message 92 of 229
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Re: How to use your Oomph SIM with an existing Virgin Mobile number

Thank you for doing that. 

 

I will send you over a private message 🙂 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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Message 93 of 229
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Re: How to use your Oomph SIM with an existing Virgin Mobile number

I'm attempting to add a 5Gb Oomph SIM, while keeping the number from an existing (out of contract) Virgin SIM. Both accounts are the same account holder.

When I called to do this, the agent told me it was simply not possible. Is there a way to do this, or is it better to just let them send out a new SIM with a new number, then post on the forum here to get it sorted? Seems like there really should be a straightforward way to do this..

Thanks!

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Message 94 of 229
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Re: How to use your Oomph SIM with an existing Virgin Mobile number

Sorry to hear you're unhappy with the process for upgrading to an oomph style bundle CongoBlue.  

I would like to take a close look at this for you.  To enable me to do so I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards


Lee_R

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Message 95 of 229
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Re: How to use your Oomph SIM with an existing Virgin Mobile number

Hi,

Thanks for offering to help over the forum.

I would like to transfer my existing number (ends 409) to my new Oomph SIM (current number ends 222).

I don't know if the existing number (409) is out of contract - the account page states 30 day rolling, so I assume it is.  Once the transfer is complete, the account containing 409 can be closed (cancelling the direct debit)

Thanks

Ben

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Message 96 of 229
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Re: How to use your Oomph SIM with an existing Virgin Mobile number

I'd like to switch my pay monthly sim contract to use the Oomph 5gb deal, keeping my old number. Please could a member of the team contact me? Thank you

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Message 97 of 229
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Re: How to use your Oomph SIM with an existing Virgin Mobile number

Good morning 

I would like to transfer the mobile phone number from my old virgin media SIM to my new virgin media SIM. 

Please can you DM me? 

Best Wishes

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Message 98 of 229
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Re: How to use your Oomph SIM with an existing Virgin Mobile number

Hi all.  I’m new to this and not even sure if I’m posting in the right way...

I have a sparkly new Oomph SIM for a lucky family member to use, but they need to keep their existing Virgin Mobile number.

Help! And thank you in advance👍🏻

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Message 99 of 229
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Re: How to use your Oomph SIM with an existing Virgin Mobile number

I’ve just taken out a new contract with 5G SIM and I would like to transfer my husband’s number to take this up. We called 789 several times but can’t get cut off after computer messages and no5 able to speak to an adviser.  Can someone contact us to sort this out? Thanks!

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Message 100 of 229
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Re: How to use your Oomph SIM with an existing Virgin Mobile number

Polite bump.
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