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jessicamarie
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How to turn off auto safe search on

hi,

Looked on my phone settings and internet setting, every time i turn off the 'safesearch' filter and save it. It automatically switches back on.

Googled this issue and it advises virgin media settings must have an auto on setting for this and i need to contact them?

How do i get this safe search turned off please?

It blocks various websites i try to access.

Thanks

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Tom_F
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Re: How to turn off auto safe search on

Hi jessicamarie, thanks for your post - sorry for the delay getting back to you.

 

I'm also sorry that you've encountered this problem. Unfortunately I'm not sure if it's something we can help with from here though there's no settings I'm aware of that would have an impact on Google's Safesearch feature.

 

We have our own web-safe features which can be enabled/disabled via your online account (virg.in/myVM) so you could try disabling those (if they're not disabled already) and that may help. Otherwise I'd recommend contacting Google directly about the issue.

 

Tom 

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