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How to transfer number and how to increase data


Have a couple of general questions:

1) I have a 2gb Oomph sim and would like to know how I go about increasing the data on it

2) I would like to transfer a number from another network provider when my contract is up next year, would it be a case of getting a PAC code from existing network and giving that to Virgin to transfer the number over to the virgin sim?


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Re: How to transfer number and how to increase data

Hi Sgh279, 

We'd need to have a look at your account to see the options to upgrade the data, so I can send you a personal message to do that.

When you do wish to bring another number over you would take out a deal with us first and get the PAC from the old provider, give it to us and we can usually have it over within a few days. 

I can also see you've posted about setting up an online account, this is also something I'll help with via personal message 


I look forward to hearing back from you soon.

Emma_C - Forum Team
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