Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
102 Views
Message 1 of 2
Flag for a moderator

How to order a replacement sim card on line?

I recently lost my phone/sim card. How do I report my lost phone to Virgin to stop any miuse on my account and order a new phone, sim card plan on line together?

0 Kudos
Reply
Highlighted
  • 1.38K
  • 77
  • 114
Forum Team
Forum Team
46 Views
Message 2 of 2
Flag for a moderator

Re: How to order a replacement sim card on line?

Hi Van_Kenken,

 

Thanks for your post and welcome to the community forums. Sorry to hear that, you've lost your phone and SIM. I've lost my fair share of phones and it's never a good feeling. This link tells you what you need to do when it comes to lost phones and SIM cards, some great advice on how to use the locate feature or remote reset if you have these things installed Have a read through, when you have time.

I'll send a PM shortly to get your account details and to clear data protection.

 

Cheers,

Corey C

0 Kudos
Reply