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How to get your PAC code during SIM swap

Please be aware: if we recently sent you a new SIM card you must insert it into your phone before you request your PAC/STAC code. If you text to request your PAC/STAC code using your old SIM card your request will fail.

If for whatever reason you don't have your new SIM card, please create a new post and our Forum Team will be in touch to get everything sorted for you.

Kev

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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