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How to contact support team?

Hello everyone! My phone wasn`t delivered due to some error on my account. I`ve been told that admin group will fix this issue and contact me within 72 hours. Its been 3 days already with no updates from them. Does anyone know how to contact this team directly? Tia

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Re: How to contact support team?

Hi

If you PM me your name and number and I will pass this onto the relevant department. 

cheers


Here to help! I'm a manager helping out whilst working from home. Find out more


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Re: How to contact support team?

Hello I have an issue, i ordered a phone and its on parked order for bout 20 hours, can we please solve this issue.

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Re: How to contact support team?

Hi Nerkkz, 

 

Thank you for getting in touch. 

 

I am sorry to hear your order has been parked. Have you received any notification as to why this is?

We usually park an order for anything up to 5 days whilst we confirm some details and run further checks. 

 

If you have spoken to the team regarding this, what have they advised please?

 

Nat
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