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How to access voicemail abroad

LynneMcK
Tuning in

I have received voicemail when abroad and to access it a PIN is required. I wasn't aware I had to set one up in UK before I left. What can I do... I keep getting repeat voicemail notifications and it's driving me mad!

1 ACCEPTED SOLUTION

Accepted Solutions
10 REPLIES 10

Vikki_M
Forum Team
Forum Team

Hi @LynneMcK

 

Thank you for your post and welcome to our community.

 

I am sorry to hear about the issues you are having with your voicemail.

 

We can manually reset the PIN for you.

 

I will send you a private message so we can do that securely.

 

Please look out for the purple envelope in the top right of the page and pop me a reply when you can. 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


I started chatting with an advisor to help me sort receiving voicemail abroad but she stopped replying?  Can someone help please

Oh!! Not so helpful. 🙁

HI @CLAVIN

Please make your own thread and we can assist further 🙂

Kind regards

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Hello @john_GS 

 

I already have- awaiting response 😬😊

Cheers someone will reply asap 🙂

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Hi

 

i am having the same problem.

I am holiday and cannot retrieve my voicemail and I was unaware you needed a PIN

could someone help?

 

 Thanks 

You need to start your own thread and someone from VM will respond. They then send you a link to set up your PIN. Hope this helps

Sorry I am an idiot how do I that?