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davehitchman
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How the hell do you contact these guys????

I need to make a payment, their credit card payments are broken. I cant phone them because they have stopped my phone, they have no email address and they say to press a button that isnt present on their website..... why the **bleep** dont customer services in these companies acually serve their customers by actually having contact systems that are simple, effective and work??? Virgin arent the only ones but someone, someone soewhere must have noticed that no customers are contacting them and perhaps checked why and found some moron has screwed the website????

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Melissa_F
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Re: How the hell do you contact these guys????

Hi davehitchman,

 

Thanks for your post and welcome to the community.

 

I'm sorry you had some problems making a payment on your account.

 

It looks like you've had a chat with our team since posting, so I'm hoping this has since been resolved?

 

If you need anything further then please let us know.

 

Thanks

 

Melissa

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