Menu
Reply
Highlighted
  • 4
  • 0
  • 0
Joining in
94 Views
Message 1 of 3
Flag for a moderator

How long before this is answered - bets please :)

Drew1971_0-1597944029125.png

This is a montage of my chat log which started yesterday morning. It took 2 hours before someone answered, decided I was in the wrong chat and transferred me. Nothing else that day, but this morning a bot asked me if it was still an issue, so I said yes and I'm still waiting. Approaching 32 hours I first got in the chat.... is this a record?

0 Kudos
Reply
Highlighted
  • 4
  • 0
  • 0
Joining in
50 Views
Message 2 of 3
Flag for a moderator

Re: How long before this is answered - bets please :)

Someone replied at 10pm (after 36 hours) but I'd gone to bed. I messaged this morning and someone replied.... then immediately transferred me to another chat... So I'm now back where I was 48 hours ago...

Drew1971_0-1597996346629.png

 

0 Kudos
Reply
Highlighted
  • 4
  • 0
  • 0
Joining in
33 Views
Message 3 of 3
Flag for a moderator

Re: How long before this is answered - bets please :)

Eventually I gave up and after an hour got through to cancellations.

I'm now cancelled, although who knows with virgin...

0 Kudos
Reply