This is a montage of my chat log which started yesterday morning. It took 2 hours before someone answered, decided I was in the wrong chat and transferred me. Nothing else that day, but this morning a bot asked me if it was still an issue, so I said yes and I'm still waiting. Approaching 32 hours I first got in the chat.... is this a record?
Re: How long before this is answered - bets please :)
Someone replied at 10pm (after 36 hours) but I'd gone to bed. I messaged this morning and someone replied.... then immediately transferred me to another chat... So I'm now back where I was 48 hours ago...