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Nicky33
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How do I contact Virgin Mobile?!

I need a new sim due to changes at Virgin. I have been trying for over a week to contact Virgin to request a sim but there is no way of getting through. I have tried phone, text, looked fir a chat option... Nothing. My mobile phone is now no longer able to make/receive calls due to the changes at Virgin. I am paying for something I can't use. When I look on line it says call from your mobile or text which I can't! Can someone at Virg please, please send me a new sim card as soon as possible!!!!! 

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Zoie_P
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Re: How do I contact Virgin Mobile?!

Hi Nicky33, 

Welcome to forums and thank you for your first post, I am sorry to hear you have been having issues getting through to our team. Have you been able to reach them since your post?

thanks,

Zoie

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