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TheDame31
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Hopeless service

Anyone else sick to death of VM? I’m trying to access my money in Virgin Money, needed to change password but can’t receive the authorisation code on either my mobile or landline. Virgin money say nothing to do with them and Virgin mobile hopeless

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enlli
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Re: Hopeless service

OTP text messages are a long standing problem for some. 

Virgin Money is one of the latest in a long line of companies 

https://community.virginmedia.com/t5/Virgin-Mobile/Issues-receiving-OTP-text-messages/td-p/4328952

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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David_Bn
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Re: Hopeless service

Good Morning @TheDame31, sorry to hear of the issues receiving OTP messages from Virgin Money.

Check out the purple envelope in the top right hand corner for a private message from me

Kindest regards,

David_Bn

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