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HiWhen will iphone 12 pro max arrive?

Decided to switch to virgin for my mobile, pre ordered told delivery due yesterday. Now after 2 days of texting Bot, finally get hold of a human who can only say, 'they have a quite back log & are awaiting on delivery themselves'. Cannot even give an estimated time I will recieve my order. Waiting in all day yesterday! This is totally unacceptable service, they new when the iPhone 12 is released, why promise a date then say 'sorry, no idea when you'll get it' sort yourselves out virgin from one unhappy customer! 

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Re: HiWhen will iphone 12 pro max arrive?

I am in the same situation. Ordered my new phone 13:16 on pre order date was due 16th November nothing I have been battling since. Been hung up on twice lodged a complaint still waiting on this being resolved and was told finally I should have it on or before 28th November. I seen dates changed to 2nd December if you want to order now so was speaking to someone through chat who then went on an hour lunch 2 hours after that nothing and went back to the bot 

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Re: HiWhen will iphone 12 pro max arrive?

Text service is a waste of space. If I know this was going to be the case I would've upgraded to a different network. I'm still toying with seeing what other companies have, see if they use humans and if they have stock and can guarantee delivery when said 

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Re: HiWhen will iphone 12 pro max arrive?

Hi SJB4,

 

Thanks for posting and sorry to hear you've not received your handset.

 

As it's been some time since you posted has it arrived since?

 

Alex_Rm

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