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Altaf44622
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Help

I lost my iphone bill and my iphone is stuck on activation log so apple needs invoice to remove activation lock so how can i get my invoice copy 

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Zak_M
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Re: Help

Good afternoon @Altaf44622

 

Welcome to the forums and thank you for taking the time to post.

 

All your bills should be viewable via your online account.

 

Kind regards,

Zak_M

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Altaf44622
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Re: Help

I know that but i cant login my account

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Zak_M
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Re: Help

Thanks for coming back to us, 

 

Are you getting an error message when trying to log in?

 

Kind regards,

Zak_M

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Altaf44622
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Re: Help

i m. forgot my password and i cant get my email access

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Zak_M
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Re: Help

I see, 

 

I am going to pop you over a PM so that I can reset that for you. 

 

Kind regards,

Zak_M

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Altaf44622
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Re: Help

Can you send my invoice on other email?

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Zak_M
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Re: Help

We would only be able to send you the invoice via post. 

 

If you can respond to my PM (purple envelope on the top right) Then I can gain you access back to your online account and you would have immediate access to this. 

 

Kind regards,

Zak_M

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Altaf44622
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Re: Help

What is PM?

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enlli
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Re: Help


@Altaf44622 wrote:

What is PM?


Personal Message. Open purple envelope at the top of the page 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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