Virgin Media Community

[SportyMilo]

Evening guys,

I have a pac code from Voxi to allow me to connect my oomph virgin mobile sim but unfortunately I can't get anywhere. I had hoped to set it up online but I can't get past the security question and register for a mobile account!!!

Can someone suggest the best way of doing this please? Be great to get this done by the end of next week!!

thanks all

[newapollo]

Hi SportyMilo,

I'm not sure if it will work for you, but when registering my oomph mobile sim, I used my "My Virgin Media" log in email address but had to use a different password. I was then able to set up a security question.

If you are still having problems doing this then a member of the Forum Staff should pick this up for you in a day or two and help set it up.

It should be done by the end of this week 😊

[SportyMilo]

Thanks Dave,

that didn't work I'm afraid. I'm sure one of the lovely forum staff will be along soon as you say,

appreciate your reply

Milo.

[Zoie_P]

Hi SportyMilo, 

Thanks for your post:)

I am sorry you are having issues logging in.

I can certainly help you on this, I will pop you a private message and we can go from there 

Zoie

[SportyMilo]

Thanks Zoie, I've picked up the message and replied with info.

many thanks.

[SportyMilo]

Hi Zoie,

apologies for chasing but wondered if you had any luck with this please? The next bill with my current provider is in 4 days and if I can I'd like to get the pac code over to virgin and in action by tomorrow so it goes through. You've probably had a few deserved days off since Friday so just wanted to get in touch again. I do appreciate your help in this,

thanks

M.