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SportyMilo
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Help with switching to Virgin (have pac code)

Evening guys,

I have a pac code from Voxi to allow me to connect my oomph virgin mobile sim but unfortunately I can't get anywhere. I had hoped to set it up online but I can't get past the security question and register for a mobile account!!!

Can someone suggest the best way of doing this please? Be great to get this done by the end of next week!!

thanks all

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newapollo
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Message 2 of 6
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Re: Help with switching to Virgin (have pac code)

Hi SportyMilo,

I'm not sure if it will work for you, but when registering my oomph mobile sim, I used my "My Virgin Media" log in email address but had to use a different password. I was then able to set up a security question.

If you are still having problems doing this then a member of the Forum Staff should pick this up for you in a day or two and help set it up.

It should be done by the end of this week 😊

Dave

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SportyMilo
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Re: Help with switching to Virgin (have pac code)

Thanks Dave,

that didn't work I'm afraid. I'm sure one of the lovely forum staff will be along soon as you say,

appreciate your reply

Milo.

Zoie_P
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Message 4 of 6
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Re: Help with switching to Virgin (have pac code)

Hi SportyMilo, 

Thanks for your post:)

I am sorry you are having issues logging in.

I can certainly help you on this, I will pop you a private message and we can go from there 

Zoie

Zoie
SportyMilo
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Re: Help with switching to Virgin (have pac code)

Thanks Zoie, I've picked up the message and replied with info.

many thanks.

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SportyMilo
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Message 6 of 6
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Re: Help with switching to Virgin (have pac code)

Hi Zoie,

apologies for chasing but wondered if you had any luck with this please? The next bill with my current provider is in 4 days and if I can I'd like to get the pac code over to virgin and in action by tomorrow so it goes through. You've probably had a few deserved days off since Friday so just wanted to get in touch again. I do appreciate your help in this,

thanks

M.

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