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Khadija__
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Haven’t received my new sim

Hello,

My sim has been cut off for two weeks now and I haven’t been able to use my phone for anything. I have been unable to get in touch with anybody from Virgin to obtain a new sim. 

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Martin_N
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Re: Haven’t received my new sim

Hi Khadija__,

 

Thank you for your post and welcome to the community.

 

I'm very sorry to hear about this. Is this a PAY Go or a PAY Monthly SIM?

 

^Martin

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