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Jhaines05
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HELP! Order ‘PARKED’

Hi,

I ordered a new phone through Virgin yesterday and the order is still parked.  I have decided to leave my current provider o2 and I have been already dealt with awful service from Virgin.  Please can somebody tell me what’s going on and give me an answer as I need a phone!

 

Thanks, Jess

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Melissa_F
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Re: HELP! Order ‘PARKED’

Hi Jess,

 

Thanks for your post and welcome to the community.

 

I'm sorry that your order has been parked and you haven't been given any information on this. I can appreciate you'd like to get this sorted out as soon as possible. 


I'll pop you a private message now so I can take your details and help you.

 

I'll speak to you there.

 

Thanks

 

Melissa 

 

 

 

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