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Got my phone stolen

Hi, I got my phone stolen Wednesday night, I've been trying since then to speak to someone in the call centre to deactivate my current sim card and get an new one but I haven't been able to. It's always more than 30 mins on hold and no one comes available. It's been two days, I've lost all my data and I can't even use a new phone, since my apple ID requires a safety code sent to my number. My work is postponed until I get this fixed and it's really important to me to get a new sim card as soon as possible. Please, help.

My email is ntalisnikos@gmail.com

Many thanks, 

Nikos

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Re: Got my phone stolen

I've tried lots of times to contact someone through the website, but I always get the "Oops, something went wrong" page.
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Re: Got my phone stolen

Hi nikosda

 

Thanks for posting and welcome to the community. 

 

I am sorry to hear of the phone issue. I'll PM you now to get a new SIM ordered

 

Kind regards,

John_GS
Forum Team

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