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AdamT2
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Free Gift Broken

  • I received my free gift today for joining Virgin Media.  A 43"LG TV.
  • When I got it out of the box, the screen is smashed.
  • I went online and chatted with an agent.
  • She gave me a Tel number to ring to arrange delivery of a new one.
  • The Tel number belongs to a flooring company.
  • [MOD EDIT: Removed]
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DJ_Shadow1966
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Re: Free Gift Broken

Hello

If you have a look at https://www.virginmedia.com/help/virgin-media-free-gifts

You will find the contact details are "If there is problem with your gift, don’t worry. Just give call Exertis on 01282 858 484 within 48 hours of receiving your gift, and they’ll be happy to help."

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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