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eck-burrell
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Free Apple Air pods

Hello 

when I signed up for my Apple iPhone 11 Pro Max part of the deal was I would receive free Air Pod ear phones I was sent the standard wired ones can anyone help point me in the right direction I have tried sending messages several times now and it seems useless as you never get a reply I sent a screen shot of the contract I went for stating free ear pods worth £159 

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Hetty_R
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Re: Free Apple Air pods

Hi eck-burrell, 

 

Welcome to our community forums! 

 

I am really sorry to hear you've had some problems with your handset order. Have you been able to speak to our team yet? 

 

If not can you confirm whether the Air pods were included on the paperwork you received form us? 

 

Look forward to hearing from you, 

 

 

Hetty_R
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