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Alex2811
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Fraudulent contract taken out in my name

Hi, I have had a mobile phone contract taken out in my name and I need to speak to somebody at virgin to resolve this issue. it is affecting my credit rating and also the account is in arrears.

thanks 

Alex

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DJ_Shadow1966
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Re: Fraudulent contract taken out in my name

Hello

Due to the nature of  your query

I have escalated to the VM forum team, one of the VM staff will be along in this thread to have a look at it for you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Emily_G
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Re: Fraudulent contract taken out in my name

Thanks for the post Alex2811 and welcome to our community.

 

I'll pop you over a private message to confirm some information so we can escalate this to the fraud team. 

 

Thanks, Emily.

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