Hi, I have had a mobile phone contract taken out in my name and I need to speak to somebody at virgin to resolve this issue. it is affecting my credit rating and also the account is in arrears.
Due to the nature of your query
I have escalated to the VM forum team, one of the VM staff will be along in this thread to have a look at it for you.
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Thanks for the post Alex2811 and welcome to our community.
I'll pop you over a private message to confirm some information so we can escalate this to the fraud team.