I have had an ongoing issue with the two phones on my account since the 11th September (no network access), to cut a long story short I have been advised that there has been fraudulent activities suspected on my account and the Fraud Team have been trying to get in touch with me but due to no network access they have been unable to contact me. I gave my landline details to one of your Call Centre colleagues on the 15th September and it is now the 23rd September and I have not been contacted yet. Can you advise me how I can contact them or when they might contact me. I have now been without the use of the two phones for over 10 days and have tried repeatedly to get this issue resolved through your Call Centre without any joy. Thanks to anyone who can assist me with this issue.