Failed credit check

[johnharris1]

My son is trying to get a cheaper sim card deal. He's failed the credit check on missed payments. His bank and Experian are clear, and VM customer services have no issue. Anyone have any suggestions?

[johnharris1 · Accepted solution]

Do you have a debt collection dept?

[Alex_RM]

Hi johnharris1,

Thanks for posting 🙂

Sorry to hear about this - it's not something that we're able to handle/process from here but our team on the number 0800 052 0238 would be able to help. In terms of a credit check for our SIM only plans, this is something the team can also explain. 

Alex_Rm