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Irc18
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Extra charges on plan

So recently, whenever I pay my monthly phone bill its £9 instead of £6. I haven't spent extra on calls, texts or mobile data, or text or call numbers that charge extra. Has anyone else got this, or does anyone know why its happening?

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Laurie_C
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Re: Extra charges on plan

Hi lrc18,

 

Thank you for taking the time to get in touch, and a very warm welcome to the Community Forum.

 

I'd be more than happy to look into this for you. I'll just need to confirm a few details via Private Message. Please look out for a purple envelope in the top right corner of your screen.

 

Kind regards,

Laurie

Laurie_C
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