Extra Use for local landline number - calls to Belgium
In my recent bill, I have an Extra Use charge for x2 phone calls with the type "International call to Belgium". The telephone number is 00321494xxxxxx. The telephone number following the international code is a local 01494 landline number for a local company I called. I dialled from my Contacts list in my phone and the number is saved as 01494xxxxxx and there's no way I called Belgium. Any advice before I call up Customer Services to query?
Re: Extra Use for local landline number - calls to Belgium
Hi ayubmh, thanks for your post.
Sorry to hear you've been billed for international calls incorrectly, I'm happy to hear that Enlli's suggestion sort it out. In case you still need help arranging the refund I will get in touch via PM - just look out for the purple envelope and we'll take it from there.