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cle66y
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Extending Rings before voicemail kick in

tried to extend rings before voice mail kicks in. tried all the codes shown in community, just comes up with "connection problem or invalid MMI code". Using a A50 Samsung. I phoned virgin and gave me several codes to try non worked they said they would ask technical and get back to me but never did. some of the codes i have tried:- **61*+447458333222*11*30# **61*+4477953222222**30#
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Hayley_S
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Re: Extending Rings before voicemail kick in

Hello @cle66y,

 

Welcome to the community page, thank you for posting on here.

 

I am sorry that you have been unable to extend your rings, is this on your mobile or landline? 

 

Many thanks,

Hayley
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enlli
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Re: Extending Rings before voicemail kick in

I'm yet to see a Samsung A50 connected to a landline.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Hayley_S
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Re: Extending Rings before voicemail kick in

Hello @enlli,

 

Thank you for your feedback, I am waiting for them to come back as I wanted to clarify.

 

Once they reply I can help them further.

 

Many thanks, 

Hayley
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Maxfactor
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Message 5 of 9
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Re: Extending Rings before voicemail kick in

I found you can only extend ringtime before voicemail by putting the codes in when you turn off LTE calls in the network settings,  you can turn LTE back on when the code has been accepted 

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cle66y
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Message 6 of 9
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Re: Extending Rings before voicemail kick in

Tried turning LTE calls off still gives me the same message invalid MMI code.
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Lee_R
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Message 7 of 9
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Re: Extending Rings before voicemail kick in

Hi @cle66y thanks for getting back to us. 

I am sorry that your issue with extending the voicemail rings is ongoing.  How quickly is your voicemail activating?

Regards

 

Lee_R

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cle66y
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Re: Extending Rings before voicemail kick in

7 rings or about 20 secs
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Lee_R
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Re: Extending Rings before voicemail kick in

Thanks for getting back to me cle66y

I would like to take a closer look at this.  I am going to send you a private message.

Regards

 

Lee_R

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