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Dutchpete
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Extend ring time before answerphone kicks in

tried all codes suggested but not able to extend ring time to 30 seconds. Tried calling Virgin but gave up after 45 minutes. Any suggestions please.

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Emma_C
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Re: Extend ring time before answerphone kicks in

Hi Dutchpete, 

Thanks for your post and welcome to our community.

Sorry that you're having trouble extending the rings on your landline and for the delay in responding. 

I have tried to locate your account to see if this has since been resolved but I'm afraid I've been unable to do so. 

Can I ask if you've since managed to extend the rings? If not then pop back and we can have a look via a private message. 

Emma_C - Forum Team
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Dutchpete
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Re: Extend ring time before answerphone kicks in

i mentioned that i want to extend ring time on galaxy S9 and J6. They are mobile phones, not land lines. I don't have a landline with Virgin but two mobiles are with virgin.

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Emma_C
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Re: Extend ring time before answerphone kicks in

Sorry, I didn't see that mentioned on your post. 

 

I'm afraid it isn't something we can do for you and it would be down to the phone settings / manufacture. Have you tried their support or forums directly?

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teabag
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Re: Extend ring time before answerphone kicks in

Just a check you have opened your phones dialler and entered/rung

**61*+447458333222*11*30#

You can check time set afterwards by dialling

*#61#

 

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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Dutchpete
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Re: Extend ring time before answerphone kicks in

Tried all the once recommended on Virgin but they don't work

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Dutchpete
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Re: Extend ring time before answerphone kicks in

Have been in touch with Samsung (manufacturer) who tell me to contact the Net work provider: Virgin. Going round in circles!

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teabag
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Re: Extend ring time before answerphone kicks in


@Dutchpete wrote:

Have been in touch with Samsung (manufacturer) who tell me to contact the Net work provider: Virgin. Going round in circles!


 

It is on Virgin's side to change setting, not sure if it is something one of the Forum Team here can do manually for you or not on your account 🤞

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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Paul_DN
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Re: Extend ring time before answerphone kicks in

Hi Dutchpete,

 

Thank you for coming back to us, as I am already speaking to you on your other post please can we keep it to one.

 

Regards

 

Paul.

 

 

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