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Extend ring time before answerphone kicks in

As per the title. I have a Virgin sim and I want to extend the time it rings for before it goes to answerphone, as it is currently only about three rings.

The Help page here tells you how to do it:

https://www.virginmedia.com/help/virgin-mobile-voicemail

But inputting the correct code (the post-2017 code) results in an error: "Connection problem or invalid MMI code".

Any ideas?

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Re: Extend ring time before answerphone kicks in

BUMP. Anyone?

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Re: Extend ring time before answerphone kicks in

I've just used the link and details provided and it worked for me, with the message Call forwarding Registration was successful. I set it to the maximum 30  rings.

I did have issues at first as a) It took me a while  to work out how to get the + symbol and b) i tried to set the ring to 60, as I hadn't noticed the maximum value was 30

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Re: Extend ring time before answerphone kicks in

thanks @newapollo. I too took a while to figure out the + sign!

I  tried it at least three times, checking I had it right and kept getting the same error.

I was trying to set it to 20 (which should work), maybe I will try 30.

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Re: Extend ring time before answerphone kicks in

OKAY. Sussed it now I think.

I got it to work using the 30 second code. I then tried again changing it to 20 seconds which was apparently successful.

Looks like you have to "set it up" first using the 30 second code and can then change it.

Seems a bit odd.

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Re: Extend ring time before answerphone kicks in

A couple of things to try

Make sure you are typing the code in (not copy and paste)

You could also try.   **61*+447953222222*11*30#

Dialing *#61# should report back with how long it is set at if you get lost 😉

Apart from that, a good time to request one of the new Virgin network SIM's.

Edit: just seen your already sorted 👍

---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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Re: Extend ring time before answerphone kicks in

Thanks @teabag. The *#61# check is useful (confirmed that I am set to 20 seconds).

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