Excessive amount of spam calls from VM

[KatCo]

Every. Single. Day. Without fail, I'll get phone calls from what I can only assume is an Indian call centre saying they are from Virgin Media and how they can offer me new deals on my virgin tv/broadband/mobile... I tell them to take me off their list, that I am not interested. They don't even reply and just hang up. Then call me back the next day. I block the numbers, and they just call back under a different number.

Numbers are: 0800 183 6411 - twice in one day

0800 183 6416

0800 183 6403

How do I stop them from calling? Do I need to leave Virgin Media, because this is beyond a joke now. 

[Ryan_N]

Hey KatCo, 

Really sorry to hear about the calls you've been getting from the team - especially after you asking for them to stop. If you log into your online account under your preferences you're able to change it to a no contact option - is this something you've been able to do? 

Cheers, 

Ryan. 

[KatCo]

Just checked and I opted out years ago however I'm still getting calls 

[Ryan_N]

Is that on both your online accounts if you have media and mobile services? 

Cheers, 

Ryan. 

[Mr_Mike]

It may not be VM themselves, but a scammer pretending to be from them.  Call up enough people and say you're calling from VM, sooner or later you'll hit someone who actually is a subscriber - and of those, you can persuade a few to give you a credit card number or sign up to something and then it's scammer payday.

I get them in phases - 'I'm calling from Virgin Media', 'I'm calling from BT', 'your income tax is overdue', 'your computer has a virus', and so on.  Parasites, the lot of them.