Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Esim

sirfon
Joining in

on ‎16-01-2023 08:58

no eSim offer by virgin mobile?

0 Kudos
4 REPLIES 4

Martin_N
Forum Team
Forum Team

on ‎16-01-2023 09:28

Hi sirfon,

Thank you for your post. For new orders you would need to speak with our Sales team. 

They can be contact by calling: 0800 183 1234

^Martin

0 Kudos

Yeechenting
Tuning in
In response to Martin_N

on ‎16-01-2023 09:37

I'm interested in getting an esim for my new contract which i just signed up. I am out of the country so i wont be able to call customer service. can you help please?

0 Kudos

enlli
Very Insightful Person
Very Insightful Person
In response to Yeechenting

on ‎16-01-2023 10:46

@Yeechenting wrote:

I'm interested in getting an esim for my new contract which i just signed up. I am out of the country so i wont be able to call customer service. can you help please?

Just to let you know you cannot activate an eSIM whist out of the UK

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

Martin_N
Forum Team
Forum Team
In response to Yeechenting

on ‎16-01-2023 11:09

Hi Yeechenting,

If you are looking to take out an E-SIM package then you would need to call into the Sales team. 

And as enlli has confirmed, you wouldn't be able to active this aboard. When are you back in the UK? 

^Martin

0 Kudos
Top