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Esim

sirfon
Joining in

no eSim offer by virgin mobile?

4 REPLIES 4

Martin_N
Forum Team
Forum Team

Hi sirfon,

Thank you for your post. For new orders you would need to speak with our Sales team. 

They can be contact by calling: 0800 183 1234

^Martin

I'm interested in getting an esim for my new contract which i just signed up. I am out of the country so i wont be able to call customer service. can you help please?

enlli
Very Insightful Person
Very Insightful Person

@Yeechenting wrote:

I'm interested in getting an esim for my new contract which i just signed up. I am out of the country so i wont be able to call customer service. can you help please?


Just to let you know you cannot activate an eSIM whist out of the UK

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Hi Yeechenting,

If you are looking to take out an E-SIM package then you would need to call into the Sales team. 

And as enlli has confirmed, you wouldn't be able to active this aboard. When are you back in the UK? 

^Martin