Esim or No Esim

[Intetics]

Hi,

Ok, I'm a little bit lost. The phone support and messages on this forum are saying that Virgin is not doing esims anymore. However, when I logged in to my account I was able to click "swap to esim" and got a qr code for it. So which one is it? Or has this service been added like really today?

I'm a bit worry about scanning the code tbh...

[Tom_W1]

Hi @Intetics, thanks for your post here in the Community and apologies things are unclear for you regarding the eSIM.

Please allow me to send you a PM to look into this further, so kindly expectg this shortly and respond when you can!

Many thanks