Hello, I’m looking to take out a new Black Friday sim only plan, I would like it to be an esim rather then a physical sim, On VM website it says you can request either a physical sim or an esim when ordering a product either online or over the phone, when I try to place an order it only gives me the option of a physical sim? seems silly to send one out if I’m not going to use it?
So is it not possible to join on a sim only plan and have an esim sent instead of a physical one? Thanks
Thanks for posting on our community forum and sorry to hear about your issues with ordering the SIM.
If you call our team on 0800 052 0238 they'll be able to look into this and discuss further with you. Unfortunately we cannot handle sales via here, my apologies for any inconvenience.
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