Virgin Media Community

[mac891]

I can no longer send texts, I get an error message Virgin 038. I've tried it in another phone, just the same, any ideas? 

[Zach_R]

Hi @mac891,

Thank you for your post and welcome to our community forums. We're here to help.

I'm so sorry to hear that you're having some issues sending text messages. Is this problem ongoing today? If so, are you having any issues receiving texts? Can you also confirm if you have any problems making calls, receiving calls, or using your mobile data service?

Thanks,