on 17-09-2022 00:47
Until recently, I have had no issues with my phone but now I get emergency calls only with no Virgin connectivity.
I have tried the sim in another phone and it connects to Virgin, when the sim put it back into my phone it connects to Virgin for a while then loses all connectivity again.
I have tried all the usual, restarting the phone, resetting the setting to no avail, it keeps happening.
I hope this can be rectified soon.
on 17-09-2022 09:10
Hey there @Geoff1963, thanks for reaching out to us.
I'm sorry to hear about the issues with the SIM card not working fully.
I will look in to the matter for you and investigate further.
I will send a private message - watch out for the purple envelope inviting you in.
Kind regards.